Sites disappearing from Google

Meta description copied 17 times

Site 12th to 93rd.


Well SEO'ed sites are continuing to disappear from Google - Sites disappearing from Google when other websites copy meta descriptions and words on pages. Clients sites are moving from good rankings to no-where. The good news is, that the sites come back again when their copy is again made unique. But Google, you need to fix this.

I keep a watch on clients rankings, and noted that CitySales Auckland Apartments Real Estate Agents had dropped from around 12th for "Auckland Apartments" on Google.co.nz to 93, and that was an inner page ranking for the phrase!

I then on 29/July, changed both the meta description and the content of the page to make it unique. Then on the 31/July the page was recached and by 3/August the home page was back to ranking 12th for "Auckland Apartments". At the moment we don't have enough links to get to top ten, but that's another matter.

Google has been saying a number of times that people copying text on your pages does not effect your websites rankings. On 9 June, Google restated regarding duplicate content due to scrapers.

Google said...
in most cases the original content can be correctly identified, resulting in no negative effects for the site that originated the content.


Google said...
... you shouldn't be very concerned about seeing negative effects on your site's presence on Google if you notice someone scraping your content.


So lets see how good a case study we can make of this one.

Apparently full rss feeds wont get you banned. But what has happened above (although no rss feed was used), is essentially the same thing - people copying content!

Are we doing the SEO correctly?

We have not been getting additional inbound links for CitySales, they do not have many outbound links, they have been continuing to change content on their website and treat the website as "alive". So there is no other reason for why the rankings should drop.

The drop in rankings

Copies of website content are as follows:
93rd on Google - and not even for the home page



CitySales home page:



Opening paragraph copied:



Content on bottom of page copied:



Meta description copied 17 times:



The site therefore plummeted in the rankings from 12th for "Auckland Apartment", to 93rd.

Content changed, and home page reranking

As at the moment Google recached the content that I had changed and made unique again, Google re ranked the home page as 12th, exactly where it had been ranked.



What can we learn

This case study is not an isolated event. I have seen this time and time again for clients websites.

Google, you have to get this issue resolved. I have better things to do than worrying that my clients businesses may be badly effected on a day to day basis.

I want to trust that in general the rankings will be around the same, and improving, or change depending on competitive forces, not bugs in the Google algorithm. I have to resort to checking rankings on a regular basis on many search phrases, then changing content...

Please fix this Google.

Additional Links

I am also adding further links such as this Wises link for Auckland Apartments in an ongoing effort to maintain rankings.

Update 29 August 2008

I have been very pleased to see the homepage get into the top ten Google.co.nz for "Auckland Apartments".

However this morning when I checked, I noted that the ranking had bombed to 87th!!! Very clearly a duplicate content issue, since its not the home page that is even ranking for the search phrase. Shit this makes me wild!!!! (Not that I should use such language online, but come on, this is just stupid).

Google homepage cache 19 Aug 2008.




Many search phrases on the home page and meta description have been copied.






I had hoped that Google had fixed this issue. But clearly the problem still exists. Google, please get this fixed. I have other things to do than continually rewrite the content on clients pages.

Added 16 Sep 08

Google has made some comment on duplicate content
  • Webmaster Central Blog - demystifying duplicate content penalty. They think they are demystifying it, and complain that people are still talking about a penalty. But innocent sites are still being effected by this issue. So Google has their head in the sand on this issue. As at 16Sep08, CitySales is still not ranking for the phrase "Auckland Apartments". I have added a comment to their blog post. Hopefully they will respond to that specific post!
  • Google webmaster central on duplicate content due to scrapers (quoted above, but not a bad idea to list here again)
  • VanessaFox on ranking as the original source for content you syndicate
  • webmaster help center on duplicate content. This one is interesting, as it clearly mentions that when there are sites with the same text on them, that it filters out those pages.
  • Google webmaster central - Google duplicate content caused by url - about duplication within a site, but still good to read.

Added 24 September 2008

Citysales is still not ranking top 20 for "Auckland Apartments".

How does information get into Google? Surely once it caches a page, that information on the cache has got into the Google index. Therefore if you take some content from that cache, and search for it, you should be able to find it. Google has recached the homepage several times since the initial penalty 29 August.

But when you look at Google's cache of www.citysales.co.nz, and search per the screenshot, Google reports "No results found". This does not make sense apart from there being a specific penalty against the website's homepage. There is obviously a penalty against the homepage for the phrase, since when searching for "Auckland Apartments", its an inner page www.citysales.co.nz/apartments/ that is ranked 68th on Google, per the second screenshot below




Google is now looking into this case study


The first video response to one of my questions, thanks Google.

Reid of Google Search Quality Team said...
Searchmaster had a question about duplicate content. Understandably, this is a popular concern from webmasters. You should check out the Google Webmaster Central Blogwhere my colleague Susan Moskwa recently posted "Demystifying the 'duplicate content penalty," which answers many questions and concerns about duplicate content.


Per the Google Webmaster Central Blog - Demystifying he duplicate content penalty, Susan Moskwa of Google has personally commented back to me - yippee

Susan Moskwa of Google said...
@searchmasters:
I made an open call here for people to send in examples where they still feel we're not handling duplicate content correctly. I'll pass your case study along to the right folks


Lets see how good they are at fixing the bug! At least they are now aware of the issues. And yes, on that "open call" she mentioned, I had sent in this example, but had received no response at that time. Thanks again for your current responses.
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9 Comments

- Aug 27, 2008

Posted the question onto Google 27 Aug 2008:
Popular Picks

- Aug 28, 2008

Car Rental websites having issues
Car Rentals websites - Google Groups

Simon Burt - Web design and development - Sep 11, 2008

Interesting post Michael - I can feel your frustration! I have a client who has consistently ranked Google #1 or #2 for "cushions" for nearly a year. Overnight the site completely disappeared for this search term in Google - disappeared! The term still gets the site first page in Yahoo, and other search terms ("cushion covers") still rank well in Google, but that one term was generating over 20% of the site's traffic. How does that happen?!? Can't be scraping, surely? Be interested in your thoughts.

- Sep 11, 2008

It almost certainly will be scraping of the meta description, and the 4 words phrase containing the search phrase as mentioned on your clients web page.

Make both unique again, and your clients website will almost certainly start ranking again.

I am now moving to banning of sites that scrape content. At least those sites wont scrape the content again.

But if the content is being live scraped at the moment that you visit the website, its your ip address that often shows rather than their websites ip address, so not so easy to ban in that case.

Simon - Web design and development - Sep 16, 2008

Thanks for your interest Michael. I wasn't sure how to make "cushions" unique :-) so I did nothing - and guess what, the site re-appeared on the first page for a NZ search today! Been hunting around, can't find any competitive site with the same description. Anyway, I can see how it's a big problem this 'scraping' so good on you for getting on Google's back about it. Simon.

Simon Burt - Oct 2, 2008

They've struck again Michael! I was just checking the results for a little 'charity' site I did, which has been ranking at P1#1 for weeks for "gap year cricket" - and it's completely vanished! Utterly disappeared! Still P1#1 on Yahoo for that term, still has all the pages indexed, root page still has a Google PR of 3 ... Very strange that Google sees the page as being important enough to give it a PR3, yet it won't show it in it's own search results! I'm at a loss. You might be interested in this:

http://www.masternewmedia.org/online_marketing/Google-penalization/possible-causes-of-Google-penalization-20070903.htm

Simon

- Oct 16, 2008

That MasterNewMedia was a rather long read. I note that know where on the article was mentioned copied content on other websites. This could have been a contributing problem.

I note that they mention a number of other fundamental issues - multiple domains for the same website, text link selling, spam content... The multiple domains was maybe one of the primary reasons for the dumping. But certainly, in my experience, you need to do everything right with your SEO, and STILL you get dumped from Google like in the CitySales case.

It certainly sux with Google's lack of responsiveness to penalty type situations. If only we had more feedback and responsiveness, then we could more easily fix sites, and get Google bugs fixed.

chris - Mar 4, 2009

I have ran into the same problem. My wife and I have worked for years on our web site, and all was going great. Most of our pages were hitting the first page on google search. All of the sudden they are gone without a trace. Our online business has taken a bad hit because of this. We have done every thing possible and don't understand why this is happening. We are tyring to make an honest living selling real estate in Florida. It's bad enough the real estate market has taken a hit, it's even worse when we cannot reach our prospective buyers.

We have created 160 cust. pages on our website...all searchable and all where doing great for the first 3 weeks, now there gone...

Can only hope this gets resolved A.S.A.P

Cheers
Chris

Robert - Jan 21, 2010

Interesting. I searched Google for just this thing because I noticed one of my hubpages shot up the listings and now I can't find it anywhere.. This happens in Google for EVERY site, I think. They keep moving the results around big time.


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